Privacy Policy

Effective Date: April 20, 2026

KosmosDX LLC (“KosmosDX,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through our website and related services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request information, download materials, book a meeting, submit a form, or otherwise interact with us online.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly

When you fill out a form, request our services packet, schedule a demo, contact us, or otherwise communicate with us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Industry
  • Any information you include in a message or form submission
  • Any other business or operational details you choose to provide

Information collected automatically

When you visit our website, we and our service providers may automatically collect certain information, such as:

  • IP address
  • browser type and version
  • device type
  • operating system
  • referring website
  • pages viewed
  • date and time of visit
  • interaction and usage data
  • session and engagement information
  • cookie and similar technology data
  • approximate geolocation derived from device or browser signals

Scheduling and calendar information

If you book time with us through a scheduling tool such as Calendly, we may receive the information you submit through that tool, such as your name, email address, company, availability, and meeting details.

2. How We Use Information

We may use personal information to:

  • Respond to inquiries and requests
  • Deliver the services packet or other requested materials
  • Schedule and manage demos, calls, or meetings
  • Evaluate potential business opportunities
  • Operate, maintain, and improve our website
  • Monitor website usage, performance, and engagement
  • Communicate with you about our services
  • Maintain internal records
  • Protect our website, systems, users, and business
  • Comply with legal obligations and enforce our rights
  • measure website traffic, performance, and engagement through analytics tools
  • evaluate traffic sources, user journeys, and conversion activity
  • manage tags, scripts, and related website measurement tools
  • improve website structure, messaging, and performance based on observed behavior

3. How We Collect Information

We collect information:

  • Directly from you when you submit forms, schedule meetings, or contact us
  • Automatically through cookies, analytics tools, and similar technologies
  • From third-party tools that help us operate the site and our business processes
  • From your browser or device when you interact with the website

4. Cookies, Analytics, and Similar Technologies

We may use cookies, pixels, scripts, tags, and similar technologies to operate the website, understand how visitors use it, improve performance, support scheduling or form functionality, and measure marketing and business engagement.

We currently use tools such as Google Analytics and Google Tag Manager in connection with the website. Google Analytics may use first-party cookies and similar identifiers to distinguish users, understand sessions, measure traffic, and report on website interactions. Google Tag Manager is used to manage and deploy tags on the website; Google Tag Manager does not itself function as an analytics platform, but tags deployed through it may collect data or use cookies depending on how the website is configured.

These technologies may be used for purposes such as:

  • measuring website traffic and engagement
  • understanding page usage and visitor behavior
  • improving site performance and user experience
  • supporting marketing, analytics, and operational reporting
  • enabling embedded tools or third-party functionality
  • helping us evaluate business interest and follow-up effectiveness

You can manage cookies through your browser settings. Blocking certain cookies may affect site functionality. Where required by applicable law, we may use a cookie banner, consent tool, or similar mechanism to collect and communicate user consent preferences.

Google Analytics and Google Tag Manager

We may use Google Analytics to better understand how visitors interact with the website, including traffic patterns, page engagement, session activity, and general website usage. We may use Google Tag Manager to deploy and manage analytics, marketing, and operational tags on the website.

Depending on the website configuration, these tools may process information such as cookie identifiers, browser and device data, approximate location, interaction events, page views, and related usage information. We use this information to improve website performance, user experience, conversion flow, and business reporting.

5. How We Share Information

We do not sell your personal information for money.

We may share information with trusted service providers that help us operate the website and business, including providers involved in:

  • website hosting and infrastructure
  • form handling
  • scheduling
  • analytics and tag management
  • email or communication workflows
  • CRM, spreadsheets, or operational data handling
  • security and fraud prevention

Examples of service-provider categories that may be used on this site include website hosting providers, scheduling providers, Google Workspace-related tools, analytics tools such as Google Analytics, and tag-management tools such as Google Tag Manager.

We may also disclose information:

  • To comply with law, regulation, subpoena, or legal process
  • To protect rights, safety, property, or security
  • In connection with a merger, acquisition, financing, or sale of assets
  • With your direction or consent

WP Engine notes that its own privacy notice covers WP Engine’s controller activities, but not end-user personal data collected by customers running sites on its platform.

6. Lead Forms, Google Sheets, and Operational Handling

If you submit a contact form, request the services packet, or book a meeting, the information you provide may be routed through tools we use to manage inbound leads and follow-up workflows, including email notifications, scheduling systems, and internal business systems such as spreadsheets or CRM-related tools.

We use this information to respond to your request, coordinate follow-up, evaluate business fit, and manage legitimate business communications.

7. Legal Bases for Processing

Where applicable under data protection law, we may process personal information based on one or more of the following:

  • Your consent
  • Our legitimate interests in operating and improving our business and website
  • The need to take steps at your request before entering into a business relationship
  • Compliance with legal obligations

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Respond to your inquiry or request
  • Maintain business and operational records
  • Comply with legal, tax, accounting, or regulatory obligations
  • Enforce agreements or protect our legal interests

Retention periods may vary depending on the nature of the information and the reason it was collected.

9. Your Choices

You may:

  • Choose not to submit forms or scheduling requests
  • Decline or manage cookies through your browser settings
  • Unsubscribe from marketing emails if we send them
  • Contact us to request updates or deletion, where applicable

Please note that some information may be required for us to respond to your request or provide certain functionality.

Where required by applicable law, you may also be given choices through a cookie banner or consent tool regarding the use of analytics or similar technologies.

10. US State Privacy Rights

Depending on your state of residence and subject to applicable law, you may have rights regarding your personal information, such as the right to:

  • Know or access the personal information we collect about you
  • Request deletion of personal information
  • Request correction of inaccurate personal information
  • Opt out of certain types of data sharing or targeted advertising
  • Limit certain uses of sensitive personal information, where applicable
  • Receive equal service and pricing even if you exercise privacy rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and non-discrimination, where the law applies.

To make a privacy request, please contact us using the information in the “Contact Us” section below.

11. Do Not Sell or Share

At this time, we do not sell personal information for monetary consideration.

We also do not knowingly share personal information for cross-context behavioral advertising through this website at launch. If that changes, we will update this Privacy Policy and provide any required notices or choices.

12. Third-Party Links and Services

This website may contain links to third-party websites, scheduling tools, social platforms, or other services we do not control. Their privacy practices are governed by their own policies, not this one.

We encourage you to review the privacy notices of any third-party services you use.

13. Children’s Privacy

This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site. The FTC notes that COPPA provides protections regarding online collection of personal information from children under 13.

If you believe a child has provided personal information through this site, contact us and we will take appropriate steps.

14. Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, platform, storage system, or transmission method can be guaranteed to be completely secure.

15. International Users

If you access this website from outside the United States, please be aware that your information may be processed and stored in the United States or other jurisdictions where our service providers operate. Calendly states, for example, that personal data may be processed in the United States or other jurisdictions depending on service operations.

By using the website and submitting information, you understand that your information may be transferred to and processed in the United States.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date above and post the revised version on this page.

17. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at:

KosmosDX LLC
10900 Corporate Centre Dr Ste 150
Houston, TX 77041-5248
info@kosmosdx.com
+1 (800) 908-6801